November 18, 2020 – The Columbus Organization today announced the results of their 2020 Customer Satisfaction survey. The annual survey critically assesses service recipient/guardian satisfaction across eight dimensions: (1) Understanding client needs, (2) Listening/support in developing person-centered goals, (3) Appointment adherence, (4) Responsiveness, (5) Ease of contact, (6) Advocacy, (7) Respectfulness, and (8) Expertise in […]