The Columbus Organization


  • (800) 229.5116

Case Management in South Carolina

In collaboration with the State of South Carolina Department of Disabilities and Special Needs (SC DDSN), The Columbus Organization provides Case Management (Support Coordination) Services to individuals with developmental disabilities enrolled in the Intellectual Disabilities/Related Disabilities (ID/RD) waiver.

The Columbus Organization is also a provider of Case Management Services to individuals receiving the Head and Spinal Cord Injury (HASCI) waiver and Pervasive Developmental Disorder waiver which includes Autism or Asperger’s Syndrome.


The Columbus Organization’s system of treatment monitoring and service utilization is a collaborative, cohesive process based on the needs of the individual and family, ensuring efficient and effective supports with positive outcomes.

Our model of service delivery includes comprehensive, multi-systemic treatment planning and service coordination for each client.

You decide how involved you would like your Care Coordinator to be in your life. Care Coordinators provide support through a variety of activities and work closely with you to help you:

  • Fulfill your hopes, dreams, wants and needs
  • Make decisions about the types of services you need and how you will receive them
  • Decide what and how much information you want and how to get it
  • Access Medicaid and non-Medicaid funded services
  • Plan for the future – next month, next year, even ten years from now
  • Use your creativity to achieve your goals, even when specialized services are not available
  • Plan timelines for getting things done and deciding who should do them such as sharing information, calling resources for help, delivering services and getting needed equipment
  • Make and coordinate appointments for services and supports
  • Locate, enroll in and check on services for you or your family member
  • Plan for changes in services or programs by discussing options, visiting new programs and preparing you, your family and the new service providers for the change

If your needs change we make sure the services and supports are changed as well, with input from the team working together. We pay close attention to outcomes and achievement of concrete, measurable goals to maintain successes over the long term.

The outcome of this treatment monitoring process is a person-centered, integrated individualized plan based on the person’s prioritized life domain needs.


Cynthia D. Pinckney
Executive State Director
Phone: (706) 951-4349

Click the link below to fill out our satisfaction survey!

The Columbus Organization Satisfaction Survey

The Columbus Organization Satisfaction Survey (Spanish)


Meet Our South Carolina Team

Shatera: Shatera has five (5) years of experience in the field with individuals and families of disabilities and special needs. Before joining Columbus, she received her Bachelor of Psychology from the University of South Carolina in Beaufort, SC. She enjoys and is fully committed to case managing and advocating her Columbus caseload of individuals. Shatera is a mother of twin boys and enjoys spending time with family and friends, listening to music, going to church, and learning as well as experiencing new things.

Heather: Heather graduated from the University of South Carolina-Aiken in December 1999. Since that time, she has devoted her career to the IDD population and helping those in need. She has worked in a variety of settings including State Hospitals, ICF/IDD facilities, community residential and day supports. Her hobbies include spending time with her kids, riding her motorcycle, and enjoying life. She loves working with Columbus and getting individuals the supports they need to live a healthy, happy, and safe life.

Sheila: Sheila, Case Manager, has worked with Individuals with Intellectual disabilities for ten years and three months. I received my bachelor’s in science degree in Human Services from Springfield College School of Human Services. I enjoy traveling and leisure time. I’m a mother of five, including a grandson who calls me momma. My spare time is spent going to travel softball and football games to support my kids. 

Brenda: Brenda is a 2001, graduate of Piedmont Technical College, and earned a Bachelor of Social Work from Limestone College in 2005. Brenda is the mother of two adult sons. She enjoys reading, listening to music (especially old Motown), watching movies, and meeting people. In 2017, Brenda retired from Laurens DSN where she worked for 28 years, first in direct care, then as a house manager, and in 2005, she received her BS and took a position as a case manager. In 2018, Brenda left retirement to become a case manager for Columbus and recently was promoted to Team Leader role. For Brenda, working with the people that she serves as more than a job. Brenda believes in giving and doing your best. For relaxation, she likes to cut grass on her riding lawnmower. She also likes listening to T.D. Jakes messages.

Geneatha: Geneatha has a combined 13 ‘years’ experience of advocating for and educating individuals with disabilities and special needs. Geneatha began her career as an Early Interventionist working with children birth to five years of age and their families and later moving on to Case Management. Geneatha earned her Bachelor of Science in Human Services from the University of South Carolina. Geneatha recently joined the Columbus-SC team in August 2019 and will continue to be an asset advocating and educating individuals, “To be all that they can be.”


Sheryl: Sheryl earned a Bachelor of Science Degree from Lander University in her hometown of Greenwood, SC. In 2017, after 22 years, she retired from Laurens Disabilities and Special Needs Board. Sheryl has more than 25 years working with people that are in our target populations. She has done so as a case manager, direct care staff member, and as school personnel. Sheryl’s hobbies are reading, writing, genealogy, and researching family history with her husband. She is an ordained minister and serves as a youth advisor, Sunday School Teacher and Minister of Christian Education. She has worked part-time for Columbus since the Spring of 2018.


Kristi: Case Manager Kristi recently came to Columbus after retiring from a DDSN Board in South Carolina where she was Case Management Director. She has worked with court-ordered family supervision, behavior issues, and victimized children. She earned her bachelor’s degree from Charleston Southern University in 1993 and is now pursuing a master’s degree there. Kristi has a non-profit organization that raises money for family’s medical needs. She has two children, one in college and one in elementary school! Kristi enjoys antiquing, thrift store treasure hunting, and is enjoying partial retirement to the fullest!