The Columbus Organization

Case Management in Indiana

The Columbus Organization has been providing Case Management for individuals and their families throughout Indiana for more than 15 years.

We are a designated approved provider of Case Management Service to individuals with developmental disabilities in collaboration with the State of Indiana Division of Disability and Rehabilitation Services (DDRS).  

Waivers

Case Management Service is provided to individuals receiving Community Integration & Habilitation (CIH) and Family Supports Waiver (FSW). The Columbus Organization also provides Case Management services to individuals enrolled in the Aged and Disabled (A&D) Waiver and Traumatic Brain Injury (TBI) Waiver in collaboration with the State of Indiana Division of Aging (DA).

Services

We offer: 

  • Bi-lingual services to Spanish-speaking families
  • An outcome-oriented approach coupled with a commitment to work closely with the individual, their family, state agencies, and other interested stakeholders
  • Services designed to create, sustain and support relationships
  • A collaborative, cohesive process based on the needs of the individual and family
  • Efficient and effective services with positive outcomes
  • Multi-systemic treatment planning and service coordination designed for each client
  • A treatment team with a broad view of services, service providers, and available community resources
  • Teams that include family, school personnel, residential or day service providers, case manager, and other service providers, who meet to develop the initial individualized plan
  • Outcomes-focused, personalized treatment plans change as the individual grows

Our process is responsive to changing needs and ensures services and supports based on the team working together. We pay close attention to outcomes and the achievement of specific, measurable goals to determine the level and type of service needed to maintain successes over the long term. Your case manager is a member of the team who works in close collaboration with your family and all other team members.

The outcome of this treatment monitoring process is a individual-centered, integrated plan based on the individual’s needs and individual’s goals. Outcome review meetings provide us with the opportunity to evaluate and track progress towards outcomes on an ongoing basis as an integral part of the treatment planning process.

Resources

Contact Us

Jacque Pulling
Assistant Vice President of Care Coordination
Main: 610.592.0292 / Direct: 574.298.2355
Fax: 610.680.3798 / Mobile: 574.993.0331
E-mail: jpulling@columbusorg.com
3307 West 96th Street
Indianapolis, IN 46268

 

Katie S. (Executive State Director): 

Katie has been working in the Medicaid waiver program since 2007; serving those with aging disabilities as well as those with physical and developmental disabilities.  Katie is very passionate to serve others.  Katie encourages team collaboration to enable individuals to  live their best lives.  In her spare time, Katie enjoys spending time with her family, baking, and reading.


Click the link below to fill out our satisfaction survey!

The Columbus Organization Satisfaction Survey

The Columbus Organization Satisfaction Survey (Spanish)


Meet Our Northern Indiana Team

Anabel: (Team Leader) Anabel has been with the Columbus Organization for the past 4 years. Anabel is bi-lingual and fluent in English/ Spanish. Anabel earned her Bachelor degree at Purdue University. She has a total of 11 years’ experience in case management in related fields. Anabel enjoys working with families and advocating for them in any way possible. 

Nikki (Team Leader): Nikki joined the Columbus Organization in May 2017 as a case manager becoming a team leader for Central Indiana staff the end of 2017. Nikki graduated from Ball State University with M.A and B.S.W. degrees. Nikki brings 25 years of experience in social services, through prevention and intervention programs in the Child Welfare system and adoption services. Nikki enjoys working with families and finding new resources to help bring person centered services to consumers and is passionate about advocating for everyone’s right to live their best life. Nikki enjoys spending time with her family, reading, watching movies, relaxing at home and traveling.

Lisa:  Lisa has been a case manager with The Columbus Organization for 2 years. Prior to her work full-time at Columbus, Lisa earned her Bachelors’ degree from Ball State University. She spent four years working at Hamilton Southeastern Schools in Special Education and two years with First Steps of Indiana. Lisa enjoys spending time with her husband and three children. Her hobbies include exercising, hiking and gardening. Lisa is passionate in supporting her families with waiver services.

Heather: Heather has been a part of Columbus since 2015. Heather greatly enjoys advocating for individuals with intellectual/developmental disabilities. Before coming to Columbus, Heather worked for a local AAA where she managed Aged & Disabled waiver cases consisting of older adults and individuals with skilled nursing needs. Before beginning her career as a case manager, Heather received a Bachelors’ degree in Social Work from Ball State. Her hobbies include day trips with her family, hiking, and reading.

Kelsey: Kelsey has worked with The Columbus Organization for three years. Kelsey earned her Bachelors’ degree in Criminology from Butler University. Prior to Columbus, Kelsey worked with at-risk youth in residential facilities and served as a wraparound facilitator in Marion County. Kelsey is passionate about her work as a case manager and dedicated to serving families as best as possible. Kelsey enjoys going to local racetracks with her husband, exploring new places with her dog, and traveling as much as possible in her spare time. 

Lisa: Lisa has been with The Columbus Organization since December 2018. She brings with her over 25 years of experience in social services and working with children and families. Lisa earned her Bachelors’ Degree from Central State University as well as a Masters’ Degree in Social Work from the University of Cincinnati and a Masters’ Degree in Education from the University of Dayton. She has dedicated her career on serving families while being in leadership roles and in the community. Lisa enjoys spending time with her children and grandchildren. She also loves to dance, shop and travel.

Ermin: Ermin is a Medicaid Waiver Case Manager for St. Joseph and Elkhart Counties. Ermin has a bachelors’ degree in Criminal Justice and has worked in the field of social work for almost ten years. Ermin is bilingual in English and Bosnian and has worked for The Columbus Organization for three years. During this time period Ermin has worked with a diverse group of individuals and teams and does his best to advocate for and help his clients. In his free time, Ermin enjoys spending time with his close family, going to the gym, and playing and watching sports, especially soccer. 

Dana: Dana has over 10 years of case management experience, including the last four year with The Columbus Organization, joining in 2015. Dana brings twenty plus years of experience working in the Social Service field from a DCS case manager, working with individuals with a disability as a caregiver, as well as an employment specialist. Dana earned a Bachelor of Arts Degree at Purdue University Calumet in 2009. Dana enjoys spending time with family, riding a motorcycle and traveling.  

Nuria “Rhea”: Nuria is a bilingual English/Spanish speaking case manager with 8 years of experience working with and coordinating care for individuals that receive DD wavier services in the state of Indiana. Nuria has been with Columbus since 2017 as a case manager. Nuria is dedicated to ensuring the individuals and families she serves are informed about services in order to facilitate opportunities for a full and meaningful life. Nuria enjoys spending time with her family, Camping and white water kayaking. 

Gurinder: Gurinder has been with Columbus under a year. Prior to joining Columbus, Gurinder worked as a supervisor for a provider. Gurinder has over 20 years of experience working in the Health Care Industry, she is very committed to managing her caseload and advocating for her clients. Currently she is working on her Masters’ degree. She has always enjoyed helping and advocating for individuals in need. In her free time, she enjoys travelling, participating in community events, and spending time with her family. 

Jessica:  Jessica has been a case manager for the Medicaid Waiver for 12 years; the last 6 have been with the Columbus Organization. Jessica graduated from Ball State University with a Bachelors’ degree in Social Work. She has experience with school settings and child welfare. In her free time Jessica volunteers as a CASA and enjoys watching her 3 kids play sports, traveling, and caring for her family’s many pets.  

Fabiola: Bilingual Case Manager (Spanish) Has been a part of the Columbus team since 2017. Fabiola earned her double Bachelors’ in Public Affairs and Spanish at Indiana University Purdue University Fort Wayne. Prior to devoting her work full-time to Columbus, she worked as a Case Manager serving the refugees and immigrants of Allen County. She enjoys assisting her Spanish speaking families as she gives them the resources they need in their community. Fabiola and her husband became parents to their daughter in August 2019, and she enjoys being a mother. She enjoys spending time with her family, farmers markets, supporting local businesses, and vacationing.

Esteban: has worked as a Case Manager with The Columbus Organization for 4 years. This position allows Esteban the opportunity to utilize his education and previous experience working within the field, to assist a wide variety of individuals from various backgrounds. Esteban has a passion for helping individuals and their families secure resources to enrich their lives and assist in accomplishing their goals. Esteban enjoys spending time with his wife and two sons, reading comic books, playing piano, and watching movies.

Cassandra: joined the Columbus team in July 2018 and works as a Case Manager for FSW and CIH clients. Cassie received her Bachelors’ degree from Indiana University – Purdue University of Fort Wayne. While receiving her education, Cassie served as a liaison and advocate in the educational setting to help individuals with developmental and intellectual disabilities meet their goals. Her experience provided her with opportunity to create meaningful relationships and effective communication strategies to best fit the needs of individuals and their families. Cassandra is a mother and enjoys exploring new restaurants, camping with family and reading.

Stacey: Case Manager Stacey has been with Columbus Organization since January 2019. Stacey brings fifteen years of experience of case management and advocating for families. Stacey supports the person-centered planning and thinking process for her teams. Stacey enjoys getting to know the families that she services. Stacey is a mother of two boys and four fur babies.

Jana: Case Manager. Jana has been a case manager for the Columbus Organization for the past two years.  Prior to this Jana was an intake coordinator for First Steps.  Jana graduated from Ball State University with a Bachelor of Science degree.  Jana enjoys supporting consumers and their families by ensuring each consumers’ needs are met.   Jana enjoys volunteering, exercising, reading, traveling, and spending time with her family. 

 

Jennifer: has 30 years of experience in the field of disabilities and healthcare. Jennifer received a Bachelor’s in Social Work from Eastern Mennonite University. She enjoys working closely with individuals, families, and providers to help individuals realize the most fulfilled life possible. Jennifer enjoys spending time with her family and makes handmade cards when she has free time.

Patricia: has been a case manager for Columbus since 2013 in the Lake County area of Indiana. Pat is also bilingual speaking Spanish. Pat has worked with people with disabilities for over 25 years. Pat earned her Bachelor of Psychology at Calumet College and her Masters’ degree at Phoenix University in Health Care Management. Pat’s hobbies are reading books, spending time with her grandchildren and going on vacation to different areas she has never been to.

 

Leonor :  Case Manager has 20 years of experience working in mental health and 1.5 years working for the Columbus Organization.  Leonor has a vested interest in working with special needs children and adults since she is mother of a 16 year-old son who has Autism and ADHD.  Leonor enjoys advocating for her consumers and ensuring they receive 110% of their services.  Leonor’s hobbies are reading, traveling, dancing, outings with her children and sisters, helping out in her community and taking an active role as Secretary to the dance group Ballet Folklorico Yolotzin in which her daughter performs in. 

Robin: has been a case manager for six years with Columbus for a total of 28 years of experience working in the field of developmental disabilities. Robin is a mom of three children with whom she loves to spend time. She is an avid animal lover. She was a volunteer with her local feral cat rescue program.

Rocio: is a bilingual case manager. Rocio has worked in case management since June 2013. Prior to working as a Columbus Organization Waiver Case Manager, she worked as a case manager for a nonprofit organization in Illinois. Rocio received her Bachelors in Pre-Psychology from Governors State University. Rocio’s hobbies are singing, participating in community & social activities, gardening, and enjoying time with her family and friends. Rocio serves the Northwest Indiana, Lake County, and Porter Region.

Loretta: Case Manager, has been working in the field of human services since 1997, from caring to people in their homes, to working as direct care staff, activities director, and QIDP in an ICF facility, to working as a paraprofessional in classrooms for children with special needs, to working as a day program coordinator, and finally as a classroom teacher, Loretta has seen the spectrum of services. Prior to teaching, Loretta graduated in 2009 from Anderson University in Anderson, Indiana with a Bachelor of Arts degree in elementary education and special education/mild interventions. Loretta enjoys working for The Columbus Organization because she is able to serve people and help them find much needed services. In her down time, Loretta enjoys spending time with her husband and 2-year-old son.

Doribell: Joined The Columbus Team in December 2016. She enjoys serving Hispanic families along with other Bilingual Case Managers in the Company. Doribell Previously worked in the Child Development field through First-Steps. Her main outcome within Columbus is to provide high quality services to the people she serves. She is actively involved in her local church and loves spending time with her husband and son.

Jacque: has been with The Columbus Organization since 2013. She has twenty years’ experience working with individuals with developmental disabilities. During her time at The Columbus Organization she has worked as a Case Manager, Team Lead Supervisor, Regional Director and is currently the State Executive Director. She is passionate about helping individuals live a full and meaningful life. Jacque enjoys spending time with family and friends, attending her son’s sporting events and shopping with her daughter.

Angie: Angie has a combined 6 years of experience working in the field of developmental disabilities. She has been a case manager since November 2019, and is really loving it. Angie ran a support group for families with children on the autism spectrum, and has volunteered as an autism mentor for the last 4 years. In her free time Angie loves to hike, do yoga, travel, and cook. 

Paige: Paige has been with Columbus Organization since February 2020. She graduated with a Psychology degree from Eastern Illinois University. Paige has previous experience working with special needs in a classroom setting at an elementary school for almost three years and volunteering at Special Olympic events. When she is not working, Paige enjoys being around her two cats, being with friends and family, and working out.

Amy: Amy has worked with children and families for 27 years with the past 7 years in case management. Her background includes experience in community, residential, group home and school settings. Amy earned her Bachelor’s Degree from Indiana University with a concentration in Behavioral and Social Sciences. Amy enjoys connecting with families and the teams that support them. Amy spends her personal time with her two daughters enjoying all things art and theatre.

Michelle: Michelle has worked within the health and human services field over the past 30 years with community based services and case management. She received her Bachelors’ Degree in Psychology from IUPUC. Over the past few years she has enjoyed numerous volunteer opportunities through Special Olympics and a variety of other volunteer outreach activities along with assisting in yearly overnight camping experiences for persons at an all accessible camping facility with cabins. She is an active member of the American Legion Post 173 Auxiliary. She most enjoys her time spent with family and friends, and loves gardening, camping and boating/fishing.


Meet Our Southern Indiana Team

Nicole B (Team Leader): Nicole has worked in case management since 2008. She has personal and professional experience working with children and adults with a wide range of abilities and needs. Nicole is knowledgeable with programs and services available under the waiver program as well as providers in the community. She is successful at facilitating team meetings to ensure that services are being provided accordingly and in the most beneficially way to her clients. Nicole received her Bachelor’s degree in psychology from Indiana State University. She directly serves Vigo county and surrounding counties. She also supervises case managers in the mid-south area of Indiana.

Summer M (Team Leader): Summer has a combined 15 years in the human service field. She has experience with leading teams; developing relationships with families, service providers and helping individuals access all available community resources. Summer’s hobbies are traveling and enjoys spending time with family and friends.  

Adrianna T: Adriana has a combined twenty years in the Case Management field through providing services to Individuals with HIV diagnosis, individuals who were homeless, individuals with drug addictions, empowering new mothers with child developmental education and presently working with Individuals with disabilities. Adriana enjoys and is fully committed to advocating and case managing her Columbus caseload of individuals supported. She is also a bilingual Case Manager that bridges the gaps that come with language barriers when it comes to serving the Latino community. Adriana also volunteers at Down Syndrome Indiana as their Latino Interpreter and has been part of their committee for the past four years. Adriana’s hobbies are mountain climbing, trail walks, participating in community activities, vacationing, and enjoying/living life.

Adrienne J:  Adrienne has worked in Case Management since 2014. In this role, she has worked with her clients to make sure their needs were met as she has worked as an advocate for them. She has also facilitated quarterly meetings with her clients and their teams. Adrienne also worked has a developmental therapist for 7 years. She received her Bachelor’s degree in Early Childhood and Primary Education from Ball State University. Adrienne is serving the Indianapolis and Central Indiana region.

Molly E: Molly has a history of 10+ years in behavioral health with youth and adults. She is fully committed to ensuring that the needs of the individuals she works with are met, and assisting in advocating for each of them. Molly’s hobbies include: boating, camping, reading, traveling and spending time with her family.  

Danielle T: Intensive Service Coordinator Danielle has been employed with the Columbus Organization for 4 years. She is committed to supporting her individuals in a loving and compassionate way. Danielle enjoys meeting new people, building a good rapport with her individuals, their families and their team. Danielle is married with 3 busy teenagers. She enjoys reading, going to dinner with friends and traveling with her family. 

Penny (MSW LSW): Penny has many years of experience providing support and advocacy for at risk families, connecting families to resources for developmental disabilities, and mental health. She loves providing case management for families with developmental issues for Columbus serving Boone and surrounding counties. She has a Master’s of Social Work Degree from Indiana University. Penny’s hobbies are spending time with her children, being outdoors, vacationing, and working with her golden retrievers.

Penny: Penny was been a case manager in various areas for 15 years with experience as a Program Manager, Life Skills Specialist, Wraparound Facilitator, and Community Liaison. She has been with Columbus since 2018. She has a heart for helping others find the resources they need to be successful and advocating for those in need. Her bachelors degree is in Law Enforcement and Justice Administration, with a minor in Computer Science. Mrs. Nephew She serves Montgomery County and surrounding areas. She has a passion for organization and spending time with her family in friends.  

Jennifer:  Jennifer has worked in the social work industry for 24+ years, the last 12 years as a Medicaid Waiver Case Manager focused on individuals with various developmental disabilities. Jennifer’s strengths include building interpersonal relationships with others and advocating for the families she works for. Jennifer spends her time outside of work watching her daughter play softball, cooking/baking and creating weighted items and sensory gifts. Jennifer is very proud to be the Mom of two amazing young ladies, Mackenzie and Mya.  

Ivonne: Ivonne has twenty years (20) of combined experience in customer service, healthcare, and social services. She holds a Bachelor Degree in Science in Organizational Leadership from Anderson University. Ivonne is fluent in English and Spanish. She had the opportunity to work oversees as an interpreter in an international program for pre-med students. She has been a Case Manager with The Columbus Organization for a year, and what she enjoys the most is been able to help others. Being able to help others is what she enjoys the most as a Case Manager. Ivonne’s hobbies are: reading, listening to music, learning about other cultures, and traveling.  

Natalie:  Natalie has worked in the field of Developmental &Intellectual Disabilities for over 17 years. She has experience working in residential programing, day programing, employment, as well as large ICFMR and facility based supports. Natalie works diligently to advocate for individuals and their families as well as the ability to establish strong relationships. She has extensive experience in creating and assisting to implement individual support plans. Natalie received a Bachelor’s of Science in Criminology from Indiana State University in 2002. She is currently serving Hendricks and Marion County.

Patricia: Patty has seventeen years of professional experience working with individuals with disabilities.  She also has personal experience as the parent of an adult daughter on the autism spectrum. She enjoys working with families as a case manager as well as sharing her vast knowledge of disability resources with the families she serves.  Before coming to Columbus, Patty worked 12 years as a Parent Liaison with About Special Kids and volunteered as a member of Answers for Autism board of directors for fifteen years, seven of those years she served as President. Patty’s hobbies include doing crafts, traveling, spending time with her adult children and participating in disability related activities.

Amy: Amy has worked in the social work field for almost 10 years. Of all her different positions, she finds waiver case management has been the most rewarding. She graduated from Ball State University with a Bachelors of Social Work. She has enjoyed being an active board member to Prevent Child Abuse Hendricks County, Hendricks County Food Pantry Coalition, and Kiwanis Club of Danville. In her spare time she enjoys spending time with my family and friends, reading. 

Rebecca: Becke has a combined twenty-six (26) hands-on years in the IDD spectrum field, Community Employment and as a mother of a child on the ASD spectrum. She enjoys and is fully committed to advocating and case managing her Columbus caseload of individuals supported. Becke’s hobbies are volunteering, participating in community activities, spending time with family, vacationing, and enjoying/living life.

Latashia: Lastashia holds her LBSW from the University of Indianapolis and has a combined twelve years (12) of Healthcare, Mental Health and Child Service experience. This experience gave her a deep appropriation for advocating for individuals with disabilities. . Lastashia’s hobbies are vacationing, helping with community youth groups, spending time with family and enjoying/living life.

Pamela:  Pam is a Spanish speaking BS Psychology, M.A. case manager with 20 combined years in education and psychological field. Also certified in Nurturing Parenting Program She enjoys and is fully committed to advocating and case managing her Columbus caseload of individuals supported. Pam’s hobbies are spending time with family, outdoor activities, exercising, and horseback riding.

Amanda “Mandy”: Mandy has a combined twenty years experience in the Social Work field. She has been in Case Management for over 10 years and with The Columbus Organization for over 2 years. Mandy’s hobbies are dancing and she is a Zumba Instructor at the local YMCA, traveling with her family, and spending time with friends.

Nichole:  Nichole has a combined 21 years hands on in the healthcare field serving the ID/DD population. Nichole has dedicated her career to ensuring the fair and equal treatment of all individual’s on her caseload, by advocating for their good life. Nichole’s hobbies include reading, crafting, and spending time with her family. 

LaVada:  LaVada has worked for The Columbus Organization beginning February 2013 successfully managing a caseload of up to 65 persons at times, but an average of 50 ongoing. LaVada has worked in case management since 2006. LaVada has a wide medical knowledge base having a degree in Biology, worked in clinical and hospital laboratories. LaVada displays strength and character through knowledge, judgment, values, skills, traits and is forward thinking, sets goals and has clear vision for the future. LaVada demonstrates strength and confidence in performance with humility and open mindedness to those thoughts and ideas of other team persons involved. LaVada treat customers with courtesy, respect, and a caring attitude, providing timely and helpful feedback to independently resolve challenges.

Julie: Julie joined The Columbus Organization team in January of 2017. She has 13 years of experience in the field of developmental disabilities. Julie began her career by working directly with individuals in their homes. She has supervised both supported living settings and group home settings. Julie enjoys working with individual’s to assist them in becoming more independent. She has worked with individuals of all age groups, with a vast range of disabilities and has experience with Autism and individual’s with high behavioral needs. Julie received her bachelor’s degree in Psychology from Indiana University and serves the central Indiana region.

Cassie: Cassie joined The Columbus Organization in June of 2018.  She has a combined total of 11 years of experience in mental health and the social work field . She received her bachelor’s degree in Psychology from the University of Southern Indiana. Cassie’s hobbies are participating in family based community activities and playing roller derby.

Shannon: Southeastern Indiana Region Case Manager. Shannon has a combined 12 years of experience working in both healthcare and case management. In her career, Shannon has worked in various areas of health care including cardiology and primary care. She previously worked as a case manager in the area of child welfare, and has also worked in the area of ABA with children diagnosed with Autism. She enjoys and is fully committed to advocating and case managing her Columbus caseload of individuals supported. Shannon’s hobbies are hiking, canoeing/kayaking, shooting, swimming, spending time with her family and enjoying nature and life.

Larissa: Case Manager, Larissa, has a combined five years of hands-on experience in the field of IDD spectrum. Larissa’s passion for this field leads her to be strongly committed to managing her Columbus caseload efficiently. Larissa’s hobbies include singing, camping/hiking, reading and spending time with her family/friends.

Stephanie: Stephanie has been with The Columbus Organization since July 2018. Previously she has worked with children, families, aging, and individuals with disabilities in a variety of capacities since 2011. She has prior experience with Waiver Case Management, as well as working with special needs in the school system and through volunteer work in the community. Stephanie earned her Bachelor’s degree in Social Work from Western Kentucky University. She will be serving Vanderburgh and surrounding counties.

Alexandra “Alex”: Case Manager Alexandrea “Alex” graduated from USI in 2009 with Bachelor’s of Arts in Sociology as well as in Criminal Justice after moving to Indiana from rural Kentucky. Alex has over 10 years of experience working in the social services industry including, mental health/ psychiatric services, addiction services, in-home service coordination, and case management. Alex is passionate in advocating and supporting individuals to achieve their personal goals and lead meaningful lives. When she is not working, Alex enjoys gardening, cooking, shopping, drumming, exploring new places, and spending time with her friends, family, and pets. 

Thomas: Thomas has 11 + years of experience with the Aged and Disable Waiver population. He enjoys and is fully committed to advocating and care managing his southern Indiana caseload of individuals supported. Thomas’s hobbies are cooking, gardening, reading, and outdoor activities such as camping and fishing.  

 

Erika: Erika has a combined 15 years in the healthcare and social work field. She has been a case manager for over 8 years with SWIRCA & More and The Columbus Organization. She enjoys working with and advocating for her Columbus caseload. Erika’s hobbies include embroidery, attending her children’s sporting events, reading, and playing with her dogs.

Jodie: Case Manager Jodie has been a part of the Columbus Team Since April 2019. Jodie has 2.5 years’ experience working for a Provider before joining the Columbus Team. Jodie enjoys helping others and committed to advocating for her consumers. Jodie has two boys with one that is on the autism spectrum. Jodie is very passionate, caring and family focused. Jodie enjoys spending time with her family and supporting her children in everything they do! The best part of being part of the Columbus Team is that I am able to work with GREAT people and do what I LOVE, helping others!

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