The Columbus Organization has the foremost discipline-specific
knowledge in the country. Columbus provides consultative services that meet
agencies' strategic or tactical needs: risk management, litigation support, best
practice guidelines, mortality review systems, continuing education programs and
conference planning. Columbus's consultative services include to following
ares:
Risk Management
Litigation Support
Community Transition/Downsizing
Best Practice Guidelines/Peer Review
Systems
Direct Service Provision
Management Services
Mortality Review Systems
Comprehensive Systems Reviews
Nutritional Management Peer Review
Systems
Continuing Education Programs
Risk Management
For more than 20 years, Columbus has honed its risk
management expertise. Today's service delivery systems mandate onsite assessment
and prevention in which Columbus excels: evaluation, investigation,
individual-specific risk assessment, incident reporting, development and
implementation of corrective action plans, mortality review and data-based trend
analysis. Our organization consults with community-based providers, ICF/MR
services and regional offices and with the State of California Department of
Developmental Services.
Community Supports Columbus has provided technical assistance, consultation and training
services to community-based providers and state regional offices on a wide
variety of program issues including psychiatric, behavioral, physical and
nutritional management, nursing and medical services. In addition to expertise
in consulting and training, Columbus consultants have provided direct operations
services functioning as interim managers and receivers in community regional
centers and provider organizations.
Healthcare Peer Review
Systems Columbus has established best practice guidelines and
peer review systems for behavior support, epilepsy, medicine, nursing,
nutritional management, physical management, and psychiatry. In the mid-1980s
Columbus pioneered the development of best practice systems in Connecticut,
Louisiana, and New Jersey, later redesigning the New Jersey System. During
subsequent years, Columbus developed systems in four states-Alabama, California,
Tennessee and Texas. In each instance, Columbus' systems achieved statewide
application and provided ongoing peer review monitoring to assess clinical
implementation and service quality.
Transition
Support/Downsizing Columbus has collaborated with states in
developing master plans for facility rightsizing or downsizing. We provide
technical assistance and consultation to states that have found such initiatives
to present varied challenges. Columbus has assisted organizations in four
states-California, Georgia, Indiana, and Tennessee-in their support of
individuals in transition from center to community-based services. Columbus
provides vital foundational tools and processes so that the consumer experiences
a lifestyle transition that is as seamless as possible. Working within a
person-centered plan framework, Columbus assesses the individual's visions and
expectations for community-based supports and services. We have developed
specific quality improvement tools that ensure a working infrastructure before
the individual moves to the community.
Mortality Review
Systems Columbus has conducted more mortality reviews in
institutional and community settings than any organization in the country. We
offer both statewide analysis and case-specific consultations. The key to the
mortality review system is the peer-level examination of each case's clinical
progress. From such review, an agency gains a clearer picture of incidents and
disease-specific correlations.
Litigation
Support Columbus supports states that are engaged in current
litigation or anticipate such action with the USDOJ, the Center for Medicare and
Medicaid Services (CMS) or in class action lawsuits. States have retained
Columbus' nationally recognized consultants as onsite experts who accompany DOJ
or CMS reviewers during their visits. Notably, Columbus consultants now serve as
internal compliance monitors in the Jackson v. Valdez class action lawsuit in
the state of New Mexico. We provide onsite review and consultation to identify
potential vulnerable areas prior to regulatory agencies' inspection. Columbus
then provides specific recommendations for correction to address cited concerns.
We assist states in developing and implementing corrective action plans that
achieve required responsiveness to regulatory survey.
Columbus Training Initiatives support organizational
performance by focusing on the key elements of staff competence, capacity, and
confidence. Organizations that provide services and supports to people
with developmental disabilities consistently report the benefits accrued from
personnel who demonstrate thoughtful, informed, and skillful interactions in
their service relationships with consumers. Not only does this facilitate
attainment of consumers' personally valued outcomes, it also serves to better
establish an organization's capacity and reputation within the service delivery
system.
A knowledgeable and accomplished complement of staff can afford
an organization its best line of defense in withstanding the scrutiny of third
party review.
To meet this challenge of staff enhancement, the Training
Initiatives faculty draws from the Columbus network of national experts in the
field of developmental disabilities. This distinguished cadre of
professionals possesses extensive expertise in various areas of specialization
and integrates experience, knowledge, and practice principles into the learning
environment.
In all of our training offerings, Columbus provides
opportunities for participants to increase their knowledge base in critical
aspects of services and supports, refine current abilities, and apply newly
acquired skills. Training sessions and courses can accommodate:
· Groups
of any size; · Single
Organizations or a network of organizations;
· Local, regional, or
national venues.
Columbus Training Initiatives enhance its staff development
relationships with organizations via its integral connection to Columbus
Consulting Services. Your organization can enhance its training benefits
through onsite shoulder-to-shoulder coaching, technical assistance and
augmentative systems supports tailored to your organization's specific needs and
desired outcomes.
Training Initiatives customize training curricula and
methodology to meet an organization's priority needs and expectations. The
following summary describes some of the training opportunities currently
available.
Risk Management: Best
Practices Risk Management encompasses many operational and
cultural aspects of an organization's posture in protecting consumers from
harm. Columbus will introduce participants to a comprehensive system
incorporating risk assessment and incident reporting, review, analysis, and
action. These best practices in risk management embrace prevention of
incidents and injuries as a top priority for all organizations serving people
with disabilities.
Root Cause Analysis: A Systems Response to Incident Management Applying the concepts and
techniques of Root Cause Analysis, more commonly used in response to incidents
and sentinel events in industrial and healthcare settings, is the focus of this
training opportunity. Participants will learn how to identify the depth
and breadth of the contributing factors to incidents and how to develop and
implement relevant and effective action plans to prevent reoccurrence.
Creating Positive Behavioral Support
Environments Professional practice associations, consumer
advocacy organizations, state and federal regulatory agencies, and the U.S.
Department of Justice have all endorsed the use of positive behavioral supports
as effective and ethical treatment modalities. Columbus clinicians share
their expertise and demonstrate how an organization can address the
challenge of challenging behaviors.
End-of-Life Issues: Facing
Critical Illness and Death The primary purpose of this
training is to share skills and approaches that will better enable service
providers to care for consumers facing end-of-life issues. Participants
will also be introduced to certain legal, ethical, and medical considerations,
including advance directives, hospice care, and a person's right to refuse
treatment.
Protecting and Affirming Rights of
People with Developmental Disabilities A proactive approach
to organizational roles in protecting and affirming rights of consumers is
articulated for practical application. This incorporates assessment of
consumer capacity to responsibly exercise rights, use of training and supports
to prevent rights from being unduly compromised, structural provisions for Human
Rights Committees, and other aspects of affording due process, including
consent.