|Columbus’ system of treatment monitoring and service utilization is a collaborative, cohesive process based on the needs of the consumer and family, and expedited to ensure efficient and effective services with positive outcomes. Our model of service delivery includes comprehensive, multi-systemic treatment planning and service coordination for each consumer. This process begins with the development of a treatment team with a broad view of services, service providers, and available community resources, put forth from the outset. This team is comprised of the family, school personnel, residential or day service providers, case manager, and other service providers, who meet to develop the initial individualized plan. Whenever possible, the plan draws on as many consumer, family, and community resources as possible.
The process is responsive to changing needs and ensures that services and supports occur in a timely manner. If the needs of the consumer change, the services and supports are changed with input from the team working together. The goals are stated in a measurable way that facilitates direct monitoring of progress on a regular basis. Close attention to outcomes and the achievement of concrete, measurable goals determines what level and type of service and support is needed to maintain successes over the long term. The case manager is a member of the team who works in close collaboration with the family and all other team members.
The outcome of this treatment monitoring process is a person-centered, integrated individualized plan based on the person’s prioritized life domain needs. The regular multi-systemic meetings and outcome review meetings provide us with the opportunity to evaluate and track progress towards outcomes on an ongoing basis as an integral part of the treatment planning process.