Indiana Case Management Team
Melinda Beal, Regional Director. Ms. Beal has worked in Case Management since 2001. As a Case Manager, she has provided professional management of state funded services. A versatile manager, she has experience with project management, leading large team meetings, conflict resolution, fiduciary management and professional relationship building. She received her Bachelor's degree in Organizational Psychology from Purdue University. Ms. Beal serves the Central Indiana (Indianapolis) region.
Jacqueline Pulling, Regional Director. Ms. Pulling has worked in Case Management since 2000. In this role, she has managed large caseloads, advocated for her clients, facilitated annual interdisciplinary team meetings, and completed high-risk assessments. Ms. Pulling received her Bachelor's degree in Psychology from Indiana University South Bend. Ms. Pulling serves the Upper Northern Indiana (South Bend) region..
Katie Sloan, Team Leader. Ms. Sloan has worked in Waiver Case Management since 2007. Prior to working in DD waiver case management, she worked with the area agency on aging with the AD waiver. She is experienced in working with individuals with developmental disabilities; families, and children with behavioral issues. Ms. Sloan has a Bachelor's degree in Social work from Ball State University. Ms. Sloan serves the East Central/Central Indiana (Muncie, Kokomo) region.
Molly Coleman,Team Leader. Ms. Coleman has worked in Case Management since 2013. In this role, she has managed caseloads of a wide variety; implemented action plans based on comprehensive assessment, provided structured learning, and has served as an advocate for her clients. Ms. Coleman received her Bachelor's degree in Sociology and Educational Psychology from Ball State University. Ms. Coleman is serving the Upper Northern Indiana (South Bend) region.
Linda Chase - Team Leader. Ms. Chase has worked in Case Management for over 15 years. She is experienced in serving adults and children with physical and intellectual disabilities, as well as clients with high behavioral needs. Ms. Chase is experienced in writing case plans within budgetary guidelines, facilitating team meetings and work closely with families and providers.She received her Bachelor's Degree in Social Work from the University of Illinois-Chicago. Ms. Chase is serving the Central Indiana (Indianapolis) region.
LaVada Brooks, Case Manager. Ms. Brooks has worked in Case Management since 2006 as a First Steps Service Coordinator and as a Waiver Case Manager. She is experienced in working with high-risk cases as well as facilitating both annual interdisciplinary team meetings and assessments. She is knowledgeable with State waiver services, assuring all Provider State and Federal guidelines are complied with, and site monitoring. Ms. Brooks is a CPR/FA instructor and received her Bachelor's degrees in Biology and Secondary Education from Indiana University Southeast. Ms. Brooks serves the Southern Indiana area.
Andrew Davidson, Case Manager. Mr. Davidson has worked in Case Management for over five years. His experience includes developing and implementing treatment plans based on clinical experience and knowledge, including writing person-centered goals and training staff on the implementation of these goals. He received his Bachelor's degree from Anderson University in Anderson, Indiana. Mr. Davidson serves the Upper Northeast Indiana (Fort Wayne) region.
Patricia Herrera, Case Manager. Ms. Herrera has worked in Case Management since 2001. Her experience includes writing financial case plans for Medicaid Waiver, monitoring plans with service providers, managing a large caseload, and working closely with families. She received her Bachelor's degree in Sociology and Psychology from Calumet College in Indiana and her Master's in Health Care Management from the University of Phoenix. Ms. Herrera serves the Upper Northwest Indiana (Gary) region.
Allison Miller, Case Manager. Ms. Miller has worked in Case Management since 2012. Prior to working in Case Management she worked at a day program as well as provided direct care for individuals. Ms. Miller has experience working with individuals with varying levels of disabilities both professionally and within in her personal life. Ms. Miller received her Bachelor's degree in Christian Ministries from Indiana Wesleyan University. Ms. Miller serves the Central Indiana (Indianapolis) region.
Robin Kegebein, Case Manager. Ms. Kegebein has worked as a Case Manager since 2003. With over 20 years' experience working in the developmental disabilities field, she has gained knowledge and understanding of waiver opportunities. Ms. Kegebein has assisted individuals with a wide range of needs. Ms. Kegebein received her Bachelor's degree in Secondary Education from Indiana University South Bend. Ms. Kegebein is currently serves the Upper Northern Indiana (LaPorte) region.
Jennifer Baldwin, Case Manager. Ms. Baldwin has worked with people with disabilities for over 20 years, in various capacities from direct care to facilitating and advocating for them. Ms. Baldwin has experience working with children and adults with a wide range of abilities and needs. She has a Bachelor's degree in Social Work from Eastern Mennonite University. Ms Baldwin serves the Upper Northern (South Bend & Elkhart) and Northeast Indiana (Fort Wayne) region.
Jessica Dudley, Case Manager. Ms. Dudley has worked in Waiver Case Management since 2007 and in social service field since 2001. She is experienced in working with individuals with developmental disabilities; families and children with behavior issues. She is knowledgeable with State Waiver Services and community resources. Ms. Dudley has a Bachelor's degree in Social work from Ball State University. Ms. Dudley serves the East Central Indiana (Muncie) region.
Summer Marshall, Case Manager. Ms. Marshall has worked in human services over ten years. Her diversified professional experience includes working as a waiver case manager. As a Case Manager, she is experienced with leading teams, developing relationships with families and service providers and helping individuals access all available community resources. Ms. Marshall received her Bachelor's degree in Business Administration from Indiana University East. Ms. Marshall serves the South East Indiana region.
Dana Houston, Case Manager. Ms. Houston has worked in Case Management since 2010 and has over 20 years of experience in the social service field. Her experience includes strongly advocating for individuals with disabilities, writing case plans, facilitating team meetings and working closely with families. She received her Bachelor's degree in Sociology from Purdue University Calumet. Ms. Houston serves the Upper Northwest Indiana/Lake County areas.
Adriana Torres, Case Manager. Adriana Torres has been in case management since 2002. Adrianna has been successful at developing plans to address Individual and Family needs and locate appropriate community resources to assist. Adriana has participating in Community Outreach to educate diverse populations. Adriana graduated in 2001 with a Bachelor of Arts, Major in Spanish with a minor in Secondary Education from Martin University. She is currently serving the Marion county area.
Shauna Smith, Case Manager. Ms. Smith has been working in the social services field since 2007. She has experience working with individuals with behavior, emotional, mental health disorders and a variety of learning disabilities. She has worked as a therapist utilizing a wide variety of research-based intervention skills including crisis intervention, parent education, skill building and cognitive/behavior therapy. Ms. Smith has developed relationships with local community agencies and works to connect families with a variety of supports to meet their specific needs. She graduated from Indiana State University with her Bachelors of Science in Criminology. Ms. Smith is currently serving the Central/Northern (Kokomo, Wabash) region.
Melissa Thomas, Case Manager. Ms. Thomas has been working in Case Management since 1996 working with at risk children, young adults with disabilities, and the elderly and disabled. She enjoys helping others and is a caring and compassionate person who enjoys meeting new people. Melissa has experience in managing A&D and TBI caseloads and is a strong advocate for her clients. She takes pride in helping her clients get the care they need to live successfully in their communities. Melissa also has experience facilitating team meetings, as well as knowledge and experience in writing and implementing client goals. She is a graduate of Indiana Wesleyan University with a bachelors degree in Health and Human Services.
Rhonda Sailer, Case Manager. Rhonda Sailer has over thirteen years experience as a Case Manager in Indiana. She specializes in medical model waivers and is certified for both Aged/Disabled and Tramatic Brain Injury. Rhonda is a strong advocate for the individuals and families she serves . Rhonda is able to access community resources for her clients when needs arise that are not covered under state programs. She is in touch with the needs of others and has great relationships with service providers in her area. Rhonda excels at leading her waiver teams to produce desired outcomes for her clients. Rhonda is a graduate of Indiana University.
Anabel Quiroz-Aguilar, Case Manager. Anabel Quiroz-Aguilar is a bi-lingual case manager. Anabel has worked in the social service field since 2008 serving families and individuals. Her professional experience includes working as a waiver case manager. She's experienced in monitoring plans with service providers, managing large caseloads, and working closely with families to understand their individual needs. Anabel received her Bachelor's degree in Youth, Adult, and Family Services from Purdue University. Anabel serves Northwest Indiana, Lake County region.
Jennifer England, Case Manager. Ms. England has worked in the field of case management since 2000, the last 7 years working with individuals who are in the Medicaid Waiver program. Ms. England enjoys building rapport with her clients and their families while acting as their advocate and supporting them as they learn to navigate through the programs and services available to them. Ms. England received her Bachelor’s degree in child development and family studies from Purdue University. Ms. England lives in Johnson County and serves the central Indiana area.
Natalie Shobe, Case Manager. Ms. Shobe has worked in the field of Developmental & Intellectual Disabilities for over 13 years. She has experience working in residential programing, day programing, employment, as well as large ICFMR and facility based supports. Ms. Shobe works diligently to advocate for individuals and their families as well as the ability to establish strong relationships. She has extensive experience in creating and assisting to implement individual support plans. Ms. Shobe received a Bachelor’s of Science in Criminology from Indiana State University in 2002. She is currently serving the Marion County and surrounding areas.
Nicole Bell, Case Manager. Ms. Bell has worked in case management since 2008. She has personal and professional experience working with children and adults with a wide range of abilities and needs. Ms. Bell is knowledgeable with programs and services available under the waiver program as well as providers in the community. She is successful at facilitating team meetings to ensure that services are being provided accordingly and most beneficially to her clients. Ms. Bell received her Bachelor's degree in psychology from Indiana State University. She serves west central Indiana.
Danielle Taylor, Case Manager. Mrs. Taylor has been in Human Services since 2007. It is her experience to advocate for her consumers and to make sure that they are receiving the best possible services available to them. Prior to working in Case Management, Mrs. Taylor worked in the school system, worked in the areas of direct care support and fostered a child. Organization is a strong skill as Mrs. Taylor has prior business management experience. She received her Bachelor's Degree in Human Development and Family Studies with a Minor in Sociology from Indiana University, Bloomington. Mrs. Taylor serves Marion County and surrounding counties.
Heather Royse, Case Manager. Ms. Royse began her career in 2013 as an A&D Waiver Case Manager at a local AAA. During her time there she gained knowledge of community resources, advocated on behalf of clients with complex medical issues, and worked closely with service providers and families to ensure client needs were met. Before her time as a case manager she volunteered at local nursing facilities in the Muncie region. She received a Bachelor’s Degree in Social Work from Ball State University in 2013. Ms. Royse serves the East Central Indiana region.
Juana King, Case Manager. Ms. King has worked with people with disabilities for over 10 years: advocating on behalf of their needs, supporting individuals to increase independent living skills, and managing and coordinating care plans. Ms. King was a Program Coordinator for an Adult Day Program. Ms. King also provided direct care for individuals with disabilities while working in Residential services. Ms. King obtained her Bachelor's degree in Sociology at Martin University in Indianapolis, Indiana. Ms. King will be providing case management services to Marion County and the surrounding counties.
Tammy Hobby, Case Manager. Tammy Hobby has been working with case management for over 3 years. She has 10 years experience working with families, children and community based services during her employment with the Department of Child Services for the State of Indiana and as the Director of a nonprofit center for children and families. Tammy has worked with diverse populations which include individuals with disabilities. She holds a Bachelor of Science degree in elementary education from the University of Evansville. Tammy serves southwestern Indiana primarily in Posey, Vanderburgh, and Warrick counties.
Adrienne Jessie, Case Manager. Ms. Jessie has worked in Case Management since 2014. In this role, she has worked with her clients to make sure their needs were met as she has worked as an advocate for them. She has also facilitated quarterly meetings with her clients and their teams. Ms. Jessie also worked has a developmental therapist for 7 years. Ms. Jessie received her Bachelor's degree in Early Childhood and Primary Education from Ball State University. Ms. Jessie is serving the Indianapolis and Central Indiana region.
Nichole Mendenhall, Case Manager. Nichole Mendenhall has served in the field of Community, home and Supported Group Living for the last 14 years. She has a psychology degree from the University of Phoenix. Mrs. Mendenhall has worked with both adults and children who need additional supports in their communities to live as independently as possible. Mrs. Mendenhall currently serves the Central and Western regions including the counties of Vigo, Sullivan, Knox, Greene, Owen, Clay and Putnam.
Heather Groves, Case Manager. Ms. Groves started in Waiver Case Management in 2008. After working over 4 years waiver residential services, Ms. Groves has returned to case management. Ms. Groves work experience is extensive in the social work field, which includes experiences in acute, long term, and hospice care; Medicaid eligibility; licensing foster homes; and being an advocate for those in need. Ms. Groves obtained her Bachelor of Social Work degree from the University of Southern Indiana. Ms. Groves serves the Southwestern Indiana region.
Kelsey Isenberg, Case Manager. Ms. Isenberg has been working as a case manager since 2012 in youth residential treatment facilities and as a Wraparound Facilitator for Marion County. She has worked with youth and families of various backgrounds and cultures, advocating and building community supports to prevent the need for residential treatment, or helping prepare for re-entry into the community from residential settings. Ms. Isenberg earned her Bachelor’s degree in Criminology from Butler University and is serving Hamilton and surrounding counties.
Esteban Hillyard, Case Manager. Esteban Hillyard has worked in the field of Developmental and Intellectual disabilities for 4 years. He graduated Indiana University - Purdue University with a Bachelor's degree in Psychology. Mr. Hillyard has aided individuals of all ages live as independently as possible under their particular circumstances. His experience working alongside such a diverse and extensive client base has provided him with a compassion for, and understanding of the field, and has allowed him to be able to successfully and quickly adapt to situations. Mr. Hillyard will be serving Allen and surrounding counties.
Elsa Bueno, Case Manager. Ms. Bueno is a bilingual case manager. She has over 7 years of experience in the healthcare and social service settings. She graduated from Indiana University-Purdue University at Indianapolis in 2014 with a Bachelor of General Studies and double minors in Spanish and Sociology. Elsa has worked with and advocated for diverse populations her entire career. Her work experience includes working with aging individuals and children with disabilities including dementia, Alzheimer’s, Autism, and Down’s Syndrome among others.
Amanda Albertson, Case Manager. Ms. Albertson is a Licensed Social Worker in the State of Indiana. She obtained her Bachelor of Science in Social Work from the State of Minnesota. She moved to Indiana in 1999 and started her career as a Case Manager with the Area Agency on Aging and Disabled located in Terre Haute, IN. Her professional experience includes Waiver Case Management, long term care, hospice, and health care in West Central and Southern Indiana. She has primarily assisted the elderly and disabled population in living the best quality of life as independently as possible. Amanda is knowledgeable in American Sign Language and hearing impairment. She brings both personal and professional experience to the individuals she serves
Tricia Duncan, Case Manager. Tricia has been a Waiver Case Manager since 2006. Prior to that, she provided intensive field case management in the mental health system for 6 years, which included working with the dually-diagnosed mentally ill and I/DD population. Tricia also has several years of prior experience as a CPS Investigator and as a Probation Officer. Tricia’s strengths include: a variety of experience with a comprehensive set of skills and knowledge-base, the ability to work with team dynamics, a commitment to team problem-solving and productivity on behalf of the individual, strong advocacy skills and compassion. Tricia received a Bachelor’s Degree in Criminal Justice and Sociology with a minor in Psychology from Indiana University. She is serving Johnson and surrounding counties.
Denise Holba, Case Manager. . Ms. Holba has worked in human services since 2010. Her diversified professional experience includes working in Research with our Armed Services and Parent education in early childhood development. As a Case Manager, she is experienced with leading groups, developing relationships, and helping individuals reach their goals. Ms. Holba received her Bachelor's degree in Psychology from Michigan State University and MSW from University of Illinois-Chicago.
Jessica Hunt, Case Manager. Jessica Hunt has been working in the field of social work since 2013. She earned two degrees, Bachelor of Arts in Psychology and Bachelor of Arts in English, from the University of Southern Indiana. Jessica has experience working with families, children, and community based services as a service provider and as a former employee with the Department of Child Services for the State of Indiana. She has knowledge and background in the use of American Sign Language and the Deaf Culture in Indiana. Jessica serves central Indiana, primarily out of Monroe, Morgan, Owen, Clay, and Greene counties.
Ermin Purcar, Case Manager. Mr. Pucar has provided social work services in Indiana since 2010. He has worked with individuals of all ages and abilities. Mr. Pucar has been successful at maintaining ongoing communication with individuals, families, and providers. He uses resources available to him and his knowledge of the Medicaid Waiver Program to ensure the needs of the individuals he serves are met. Mr. Pucar received his Bachelor's degree in Criminal Justice from Indiana University South Bend. Mr. Pucar is serving the Upper Northern Indiana (South Bend/Elkhart) Region.
Doribell Nelson, Case Manager. Ms. Nelson is a Spanish Speaking Case Manager. She has provided quality services to Spanish Speaking families throughout Northwest Indiana for more than six years. Ms. Nelson's previous experience includes working for a non-profit child development organization. She is successful with wroking in multicultural environments and multidisciplinary teams. Ms. Nelson has a Bachelor Degree in International Relations. She serves the upper Northwest Indiana/Lake County Region.
Fabiola Macias, Case Manager. Ms. Macias is a bilingual case manager. She graduated from Indiana University Purdue University Fort Wayne in 2014 with a Bachelor's Degree in Public Policy. In 2015 she obtained her second Bachelor's Degree in Spanish. Her experience in case management has been with Amani Family Services (2015) working with immigrants and refugee families by providing one-on-one in home case management by promoting safety, encouraging personal growth, and to assist in fostering a spirit of belonging within the community. Ms. Macias was also was a Spanish interpreter for a mental health counselor and took a training on medical interpretation. Ms. Macias will be serving Allen and surrounding counties.
Bradley Kill, Case Manager. Mr Kill has been working in the human service field since 2008. He started working in the Waiver Services in 2013. He has experience in working in various areas of individuals with developmental and intellectual disability. Before working as a case manager Brad worked over 2 years in residential services. Mr. Kill feels that it is important for all individuals receiving Waiver Services to achieve their goals and have freedom of choice. Mr. Kill has earned two degrees: a BS in Criminal Justice and MS in Business and Organizational Leadership. He will serve the Fort Wayne and surrounding Areas.