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About Case Management

The Columbus Organization is the nation’s leading provider of support coordination and case management services for State programs serving individuals with special needs and acts by the following guiding principles.


People have the right to choose how and with whom they will live. Close friends and family can help them broaden their experiences and make choices


Relationships must be treasured, nurtured and protected so that they may provide the strength, assistance and security that support well-being.

Contribution and Community

Being part of a community gives us a sense of identity and belonging, the opportunity to be employed, have a home, give back and make a difference.

Roles and Responsibilities

As people take greater control over their lives and resources, they assume more responsibility for their decisions and actions - contributing to their supports, being self-advocates, and communicating their needs.


People have the power to make decisions in their lives. This includes deciding what supports they need, how they will be implemented and by whom.


We all have hopes and dreams about something in our lives and need others to believe in our dreams and support us in our journeys toward them.

Dignity and Respect

All people have a right to be treated with dignity and respect. People make mistakes, and should be supported through their mistakes. The circle of support weaves a safety net, which helps make risk-taking possible.

Fiscal Responsibility

Making good things happen does not always require money; finding alternatives to paid supports is important. When support must be purchased, people are inclined to spend their money more efficiently.


The quality of services people receive depends in part on the effectiveness of support coordination. Such effectiveness assumes a relationship been the person/family and the coordinator that is based on familiarity, confidence and trust. Our top priority is to create, sustain and support these relationships.


Nothing is impossible. Replace "No, we can't" with "How can we?"


©2016 The Columbus Organization
500 E. Swedesford Rd, Suite 100 Wayne, PA 19087